FAQ's

 

We are located north of Atlanta in the sweet and family oriented city of Sugar Hill, Ga!

Are you licensed and food safety certified?

Yes! Crave The Bake Haus is a registered Cottage Food Operation and I am a Certified Food Handler. Every item is homemade in accordance with my state's Cottage Food laws and prepared using safe food handling practices, so you can enjoy fresh, high-quality baked goods with confidence.

Crave the Bake Haus is open on Saturdays and some handpicked Sundays from 9:30am - 7:30pm or until sellout (whichever happens first).

It's recommended that if you didn't place a preorder, you should come by early as our yummy baked goods tend to sell out really quickly!

Preorders open every Sunday at 7:00pm and close every Wednesday at 7:00pm. Our menu changes weekly and the link to preorder is below. You can also preorder on our website at: cravethebakehaus.com.

The special part is all you have to do for paid preorders is show up at the time, date and address, look for your name and grab & go!

What if I can't pick up my preorder?

We understand that life happens! If you're unable to make it to your scheduled pickup, please reach out as soon as possible so we can work with you.

If your preorder hasn't been picked up by the end of your pickup window, I'll do my best to contact you with a reminder that your order is still waiting. Whenever possible, I'll gladly offer next-day pickup.

Because all of our treats are baked fresh to order and have a limited shelf life, any orders that cannot be picked up by the following day will be discarded, and no refunds will be issued.

Communication is key! If you know ahead of time that you'll have trouble making your pickup, please let me know. I'll always do my best to accommodate when I can.

Not as apart of our dedicated menu every week. However, there will be times that these options may be offered as a special addition menu offering!

Please note that although not all items contain nuts, there is always a high risk of nut cross-contamination, since rotating flavors come into contact with shared equipment and surfaces.

FOR YOUR SAFETY: Please avoid ordering/sharing with friends and family that have severe allergies. We want to make sure that customer safety is always paramount!

At this time, only our Porch Bakestand, Saturday Preorder Pick-up and shipping in the state of Georgia are our current available options to get your hands on our tasty treats!